New Zealand-owned consumer finance company MTF Finance has reported a record year, writing $606 million in loans (up 10 per cent year on year) and lifting its receivables to $761 million (up 12 per cent year on year). MTF Finance’s financial year finished on 30 September 2022.
Says CEO Chris Lamers, “MTF Finance has been helping New Zealanders for 52 years, and over that time has launched a number of innovations that changed how vehicle finance worked. During the past 12 months, we’ve broadened this innovative approach to personal lending, while making sure that the personal service we are well known for continues.”
Personal lending is growing 23 per cent month on month (last four months).
“At the same time, the team have started working more closely with vehicle dealers, and as a result, we saw a 58 per cent increase in the number of dealer sales in September 2022 (3.2 per cent growth over the year),” Mr Lamers said.
“How vehicles are sold is fundamentally changing, as are the type of vehicles being purchased, and we are partnering to lead the way on getting New Zealanders into the right car for them.”
He said the business was in a strong position to continue to grow, after increased investment in technology, marketing and new products.
“The renewed focus on working with vehicle dealers, alongside the launch of new products and increased investment in technology, has set the business up for continued growth.”
MTF Finance continues to buck the trend, investing more in people to lift personal service for all its customers rather than forcing people to self-serve, or offering different levels of service for different customers.
“We have opened new offices in Kerikeri and Kumeū and will open in Taupō before Christmas. Borrowing money is a big commitment, and we want people to have the option to sit down with someone and really understand how the loan works or to do everything from the comfort of their home,” Mr Lamers said.
“For those who are digital savvy, we also offer digital channels, as we believe the customer should be able to choose.”
